Academic Support

UCP offers two types of optional sessions to support learners. These complement the weekly mandatory tutorials and taught modules, and help students to ready themselves for assessments. We tend to run two sessions each day during term time and use a mix of online and face-to-face teaching to make it as easy as possible for students to attend throughout the week. Students do not need to book in advance – they simply choose sessions that they feel will benefit them and then drop in. Teaching staff can help students to identify sessions that will help them. Study Excellence sessions focus on skills such as reading for research purposes, notetaking, Harvard Referencing and structuring essays. EAL sessions are intended to help students who are writing and presenting in English as an additional language so that they can build strategies to articulate their ideas effectively.

During your time at University, you may disagree with assessment grades. As a student, you have the right to appeal against the decision of the Awards Boards. We can support you during this process.

Studying at University requires following good practice in academic writing and research. Plagiarising and Collusion are the two most common forms of academic offences. Whilst you will develop the skills to avoid these offences and use resources such as Turnitin, if a breach does occur we will support you through the procedures and the best outcome for you.

If you experience an unforeseen circumstance outside of your control which will have a negative impact on your studies, assessments and attendance you have a variety of academic options available, such as extensions and claims for extenuating circumstances. Evidence will be required (i.e. Doctors/Hospital Letter, Police report, Solicitors Letter) to support your claims, this can vary depending on the situation which we can advise on. It is important that you notify our Student Support Team at the earliest opportunity so we can fully support you with your situation.

Students may for various reasons need to interrupt their studies, transfer their studies or withdraw from their studies altogether. We recommend getting in touch with the Student Support Team as soon as possible to discuss what options are available to you and how you can go about this.

If your attendance is affected by outside factors, you are required to notify your tutors and Student Support. Failure to do so could result in withdrawal due to non-attendance. There are options available to you such as Intermission (an authorised break from your studies) so that you are not penalised academically or financially for any period of non-attendance.

If you breach our Rules and Regulations and your behaviour is deemed unacceptable you will be called to a Student Disciplinary Committee meeting. Our Student Officer can support you during this process.

The student voice and experience are a vital part of everything we do and we encourage students to get involved and have their say. UCP operates a robust system to capture feedback to help us continue delivering best practice and identify ways we can improve.

If however, you do have a complaint, you can get advice and support on and throughout this process from the Student Support Team and/or the Student Officer.