We provide a wide range of academic support services to help students when they study at University Centre Peterborough. These resources are designed to improve your academic achievements as well as support you during you time with us.
Our Student Support team is available to advise and guide you on issues relating to a range of academic issues which you may experience during your university life due to unforeseen circumstances such as illness, bereavement, employment or relationship breakdowns. These circumstances may impact on your assessments and/or attendance, which is why we are here to help support you through these difficult times. We can provide you with the relevant support and guidance with understanding the university regulations and implications that may occur.
Digital Learning Support
Canvas is the main system that UCP students use for digital learning. This can be found at https://canvas.ucp.ac.uk (available for students once your course has started). You will then find learning resources from your lecturers and details of learning modules they wish you to complete. Guides are available to support your digital development.
To engage with our online resources you need adequate IT equipment at home. Ideally you will have access to a desktop computer, laptop or Chromebook but please note that different courses may require different systems. For instance a Chromebook will be not be appropriate for running some engineering software like CAD.
In addition to having a computer that is able to run the software you require, you should have access to a camera and microphone, either built in or separate to the computer (or via a tablet or smartphone). These don’t have to be expensive and they will enable you to isolate the online lesson for a better experience. By using earphones you will also make sure that others in the meeting don’t get any unwanted sounds from your devices.
Study Excellence Sessions
The Study Excellence programme has been devised to equip you with the skills you need in order to get the best out of your time at UCP. Sessions are taught by course tutors from a range of subject areas, all with an expertise in supporting students with their academic development.
There are 10-12 sessions throughout the week, some at the UCP Campus and others online to ensure everybody has a chance to attend, no matter where they are located or the days they usually attend. Attendance is on a drop-in basis so there is no need to book. The online link for UCP students to access these sessions is: https://classroom.google.com/c/MzkwMjkwOTY1NDQ2?cjc=3nedxy7
Students need to use their usual IEG Google login credentials. If you require help to access these sessions, click here for a step by step guide.
The sessions are semi structured; during the first half a specific focus will be covered, whereas the second half will be available to ask your own questions for that session’s topic e.g. if the topic is Writing the focus may be structure but you can use the second half to discuss writing introductions.
Facilitators are there to help you succeed. However they cannot; give subject specific advice, proofread your work, give grade estimations, deal with course specific issues or write your assignments. They can; listen to you read your work for clarity, make suggestions regarding structure, help you to understand your module guide/assignment brief, and help you to identify areas for improvement.
For details of when the Study Excellence sessions are available, please view the timetable via the link below.
Within your time at University you may disagree with assessment grades. As a student you have the right to appeal against the decision of the Awards Boards. We can support you during this process.
Studying at University requires following good practice in academic writing and research. Plagiarising and Collusion are the two most common forms of academic offences. Whilst you will develop the skills to avoid these offences, and use resources such as Turnitin, if a breach does occur we will support you through the procedures and the best outcome for you.
Special Considerations & Extensions
If you experience an unexpected circumstance outside of your control which will have a negative impact on your studies, assessments and attendance you have a variety of academic options available, such as Extensions and Mitigation. Evidence will be required (i.e. Doctors/Hospital Letter, Police report, Solicitors Letter) to support your claims, this can vary depending on the situation which we can advise on. It is important that you notify our Student Support Team at the earliest opportunity so we can fully support you with your situation.
Short Term Extension Requests
If, through illness or other serious difficulty, you think you will be unable to meet the deadline for coursework summative submission, you should use this form to make a request for an extension. If approved, the Student Advisor will sign the form and provide you with a copy. You must attach this to the assignment when you submit it for marking. This provides the marking tutor with proof that the assignment result should not be capped.
There are two different forms for degree accredited provision and Higher National courses - please ensure you use the right one.
If your attendance is effected by outside factors, you are required to notify your tutors. Failure to do so could result in withdrawal due to non-attendance. There are options available to you such as Intermission (an authorised break from your studies) so that you are not penalised academically or financially for any period of non-attendance.
If you breach our Rules and Regulations and your behaviour is deemed unacceptable you will be called to a Student Discipline Committee meeting. Our Student Officer can support you during this process.
University Centre Peterborough currently has around 700 students on over 30 different degree level programmes.