UCP policies relating to partners and students studying at Addict and ESPA on Pearson (HND) provision are identified below.
The Student Charter outlines the expectations of students and UCP. It covers useful information, guidance and how students engage with UCP. This is co-written by students and UCP.
HE Student Charter 2022 to 2023
HE Student Charter 2021 to 2022
HE Student Charter 2020 to 2021
HE Student Charter 2019 to 2020
Former Terms and Conditions
Terms and Conditions 2022-2023
Terms and Conditions 2021-2022
Terms and Conditions 2020 - 2021
Terms and Conditions 2019 - 2020
Terms and Conditions 2018 - 2019
The Office of the Independent Adjudicator for Higher Education (OIA) handles complaints against higher education institutions once students have exhausted the institution's internal complaints procedures. The OIA Annual Statement provides contextual information for the handling of any complaints made about the University Centre Peterborough to the Office of the Independent Adjudicator for Higher Education (OIA), and their outcomes following OIA investigations.
Annual statements for all providers can be viewed on the OIA’s website by visiting https://bit.ly/3ooBcUx. To view statements for individual universities, click on “search for a provider” and type in the name of the university for which you wish to see the statement.
University Centre Peterborough joined the OIA Scheme during 2019. Annual Statements with complaints data are only issued in relation to providers which have been OIA members for the whole of the relevant calendar year.
HE Declaration of Criminal Convictions Policy
HE Declaration of Criminal Convictions Form
At UCP, we work hard to ensure the expectations and needs of our students are met. Before submitting a formal complaint we ask that you work with us to resolve any issues that you may have. Our lines of communication and identification of who can help are in the policy below. If we are unable to resolve your complaint informally then you should complete and submit the stage 1 form below. Students are encouraged to seek the guidance and support of the Student Officer.
If you are a student studying at either either Addict or ESPA they will advise you of their informal process. If your complaint cannot be resolved then you should follow the complaints procedure below.
Higher Education Student Complaints Policy
CS1 Form (Stage 1 Formal Complaint Process)
CS2 Form (Stage 2 Formal Complaint Process)
HE Visitors, Customers & Stakeholders Complaints Policy
Access and Participation Plans (APP) outline the steps we take to reach and support widening participation students.
University Centre Peterborough Access and Participation Plan (2020/21 to 2024/25) Summary
University Centre Peterborough Access and Participation Plan (2020/21 to 2024/25) with 2023/24 variance
University Centre Peterborough Fee Information 2023/24
University Centre Peterborough Access and Participation Plan 2021 - 2025
University Centre Peterborough Access and Participation Plan 2020 - 2021
University Centre Peterborough Access and Participation 2019 - 2020
Stamford College Access and Participation Plan 2019 - 2020
University Centre Peterborough Strategic Plan - 2022-2024
Please click here for details of the Transparency Return which is completed by English higher education providers that are registered with the OfS.
This outlines your rights and our responsibilities.
Higher Education Academic Freedom of Speech and External Speaker Policy
Academic Freedom Statement
HE Tuition Fee Policy
HE Tuition Fee Assessment Form
HE Care Leaver Support and Bursary Procedure
Higher Education Examination Policy for OU
Higher Education (Non-Examination) Assessment Policy for OU
Higher Education Extension Request Procedure
Assessment Extension Request Form
Extenuating Circumstances Request Form
Higher Education Extenuating Circumstance Procedure
HE Contingency Policy for Examinations
An academic appeal is a procedure, which allows a student to ask for a review of a decision relating to their academic progress or award. Before submitting an academic appeal, please read the following document carefully. To be eligible to submit an academic appeal a student must meet eligible grounds as per the policy.
Academic Regulations - 15th Edition
UCP Assessment Policy (Higher Nationals)
Terms and Conditions HN 2020 - 2021
Terms and Conditions HN 2019 - 2020
Terms and Conditions HN 2018 - 2019
For safeguarding policies for the Inspire Education Group which includes University Centre Peterborough, visit www.ieg.ac.uk/published-documents
For privacy and cookie policies, visit www.ucp.ac.uk/privacy-and-cookies
For freedom of information policies for the Inspire Education Group which includes University Centre Peterborough, visit www.ieg.ac.uk/published-documents
For details of the HESA Student Collection Notice, visit www.ucp.ac.uk/hesa-student-collection-notice
For data protection policies for the Inspire Education Group which includes University Centre Peterborough, visit www.ieg.ac.uk/published-documents
University Centre Peterborough currently has around 700 students on over 30 different degree level programmes.
Park Crescent, Peterborough, Cambridgeshire, PE1 4DZ